Information you provide
We may collect your name, email address, account credentials, inquiries, saved dresses, private ratings, fit profiles, and body measurements. When you order, we also receive the contact, delivery, and order details needed to make and fulfill your dress.
Payment information
Payments are processed by Shopify and its payment providers. Caliente does not receive your complete payment-card number.
How we use information
- To create and secure your account.
- To review fit, make your dress, and fulfill your order.
- To answer questions and provide customer service.
- To operate, protect, and improve the store.
- To comply with legal obligations and prevent misuse.
Service providers
We may share only the information needed with providers that support our store, including ecommerce, hosting, payment, email, analytics, delivery, and production services. We may also disclose information when required by law or to protect customers and the business.
Cookies and device data
The store may use cookies and similar storage to keep your bag and account working, remember preferences, measure performance, and protect the service. Your browser controls can limit cookies, although parts of the store may stop working correctly.
Retention and security
We keep information only as long as reasonably necessary for the purposes above, including order, tax, fraud-prevention, and legal requirements. We use safeguards designed to protect customer information, but no online system can guarantee absolute security.
Your choices
You may ask to access, correct, or delete information associated with your account, subject to legal and operational retention requirements. Send a private message to Caliente on Instagram to start.
Children
Caliente is not directed to children under 13, and we do not knowingly collect their personal information.
Changes and contact
We may update this policy as the store changes. The date above shows the latest revision. Questions and privacy requests can be sent by private message to Caliente on Instagram.